10. 11. 2022

Webinar Recording | Leveraging Amazon Lex to Power Virtual Agents

Reading time: 1 Hour

In today’s fast-paced digital world, providing instant access to information is crucial to business processes and customer satisfaction. Chatbots provide a mechanism to instantly address and resolve customer inquiries, as well as create systems for internal support.

By leveraging the power of Amazon Lex, organizations can streamline the development and design process of creating omnichannel, multi-purpose chatbots that can be deployed in a fraction of the time it would traditionally take.

What Will You Learn?

An overview of conversational AI and how to leverage the power of AI and NLP to create virtual bots

The key features of Amazon Lex, and how it can accelerate the development of omnichannel virtual agents

An overview of customer use cases and AWS accelerators

How Adastra has leveraged cloud technology to build chatbots and how to start your virtual agent/chatbot development journey with Adastra



Katya Dunets - AWS Sales Engineer, Adastra


Vijay Niles - Sr. Solutions Architect, AWS

Simona Ciceri - Lead Data Scientist, Adastra

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